Terms & Conditions

These terms exist to keep everything clear, simple, and fair. By using the QuickFix IT website or booking a service, you agree to the terms below. If you don’t agree, don’t use the site or the services. No tricks and no hidden clauses.

QuickFix IT operates locally on the Gold Coast. You can contact us at 0450 127 737 or info@quickfixit.au.

1. Website Content

The content on this site is provided to help you understand what we offer. While we keep it accurate, it may contain errors or typos. We don’t guarantee that any part of the site will always be up to date, available, or perfect. You use the information at your own discretion.

2. Updates to These Terms

We may update these terms at any time to reflect changes in how we operate. When you keep using the site after changes are posted, it means you accept the updated terms.

3. Purchases and Refunds

All purchases made through this website follow our Refund & Cancellation Policy. If something isn’t right, contact us within the timeframes listed in that policy. Some services and items are not eligible for refunds.

4. Payment Processing

Payments are handled by third-party providers such as PayPal, Crypto.com Pay, and direct bank transfers. By paying through any of these methods, you agree to their terms as well. We never store your card details or crypto keys. Cryptocurrency refunds, if approved, are processed at the original fiat value minus any fees.

5. Use of Services

When you use our services, you agree not to misuse them. You also agree to indemnify and hold QuickFix IT harmless against claims or damages that result from your misuse, violation of these terms, or infringement of someone else’s rights.

6. Data Protection and Privacy

We run a privacy first website with no tracking, no analytics and no hidden scripts. Any information you give us is only used to reply to you or complete your booking. We do not store personal data long term. Once the job is finished and any required communication is done, your details are disposed of securely.

7. Dispute Resolution

If there’s an issue with a payment, contact us first at info@quickfixit.au. If we can’t resolve it together, disputes may go through the payment provider’s official process.

8. Limitations of Liability

QuickFix IT isn’t liable for indirect or accidental damages such as loss of profits, data, or downtime. This includes issues caused by third-party services, misuse of our services, or unauthorised access to data outside our control. Our work is always carried out with care, but all technology carries inherent risks.

9. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes fall under the jurisdiction of Queensland courts.

10. Intellectual Property

Everything on this website, layout, text, graphics, and design, is owned by QuickFix IT. You can’t copy, reproduce, distribute, or modify the content without written permission.

11. Termination

We may suspend or terminate access to our services without notice if you violate these terms or misuse the site. This includes abusive behaviour, fraudulent activity, or anything that puts our business or customers at risk.

12. Contact Us

If you have any questions about these terms, reach out at 0450 127 737 or info@quickfixit.au.

Thanks for supporting a local business that respects your privacy.