Frequently Asked Questions

Q: What services does QuickFix IT offer?

We provide a wide range of IT solutions, including computer and laptop repair, virus removal, data recovery, network setup, and more. We also sell IT products, supplies, and cables.

Q: How do I book a service?

You can book a service by calling us at 0450 127 737, emailing us at info@quickfixit.au, or using our online booking portal on our website.

Q: Do you offer same-day service?

Yes, we offer same-day service & same-hour for urgent issues, subject to availability. Please contact us as early as possible to secure a slot.

Q: Do you provide on-site services?

Yes, we come to your location to provide IT support and repair services. This is part of our commitment to convenience and customer satisfaction.

Q: What areas do you serve?

We primarily serve the Gold Coast and surrounding areas. If you are unsure whether we cover your location, please contact us to confirm.

Q: What types of products do you sell?

We sell a variety of IT products, including cables, peripherals, storage devices, networking equipment, and more. Check our online store or contact us for specific inquiries.

Q: Do you offer installation services for the products you sell?

Yes, we offer installation services for many of the products we sell. Our technicians can help set up and configure your new equipment to ensure it works correctly.

Q: What is your return policy?

If you are not satisfied with your purchase, you can return it within 30 days of receipt for a replacement or refund. Some items may be excluded from this policy. Please contact us for more details.

Q: How can I stay updated with your latest news and offers?

Subscribe to our newsletter or follow us on Facebook and YouTube for the latest updates, news, and special offers.

Q: How can I contact QuickFix IT?

You can reach us by phone at 0450 127 737, or by email at info@quickfixit.au