We don't know you.

A VPN encrypts your connection and routes it through a secure tunnel. Your ISP, employer, or government cannot see what you do. Your IP is replaced with ours so sites see our address, not yours.

ISPs log what you visit. The UK forces providers to store a year of browsing history. Australia shares data with the rest of the Five Eyes alliance. Once traffic is stored, it is permanent. A VPN breaks that visibility.

No accounts. No trackers. No analytics. You buy a key and connect. We do not build user databases or upsell fake features that exist to collect data. Privacy is the product, not bait for a subscription trap.

No. A VPN hides your IP and traffic from networks you pass through. If you sign in to a service, that service still knows who you are. Use aliases where possible for companies that do not require KYC.

We do not use marketing gimmicks, fake discounts, or upsells. The common VPN model is surveillance disguised as security. Ours is simple: you pay for service, not with your data.

A VPN hides your traffic path and IP. It cannot erase data a site already has on you, stop cookies you accept, or make a logged-in account anonymous.

It often stops targeted throttling because your ISP cannot see what you are doing. It cannot bypass raw network congestion or hardware limits.

No. Treat it like a car key and keep copies somewhere safe. Email us if you need support.

Yes. Keys work across phones, tablets, desktops, laptops and operating systems. Each key (.conf file or bundle) protects one device. We send two keys by default. Need more? Email us.

Each plan supports up to five devices. We send two private keys by default and add more on request.

Yes. When your plan ends, your key stops connecting. No auto renewals or marketing emails. You buy more time only when you want it.

Save the .conf or bundle in at least two places you control, like an encrypted drive, an offline USB stick, or a password manager that supports file attachments.

Advanced users can, but small changes can break routing or remove protections. If you are unsure, ask us and we will provide a safe replacement or guide you.

Yes. DNS is forced through the tunnel and a killswitch stops traffic if the tunnel drops.

No. We do not record activity. We monitor server uptime and load without identifiers to keep things stable.

No. No analytics pixels, no third party marketing scripts, no resale.

We review any request. We do not store traffic logs or DNS records, so there is nothing meaningful to disclose. We follow the law where a server is hosted.

Yes. You can chain Tor and our VPN in either order. It can help privacy but may reduce speed.

Some clients support it. Our configs route everything by default because that is safest. We can advise if you want custom routes.

Not by default. We can enable it for specific use cases after discussing security tradeoffs.

Australia, Iceland, and the United States. No logs, no traffic records, no DNS logs.

If a server goes offline, we move you to a healthy endpoint or issue a new key. If we cannot restore service quickly, we refund your payment.

No artificial caps or throttling. Your speed depends on your line, your device, and your proximity to the server. We never slow you down by policy.

Expect near-native speed on nearby servers. International hops add latency. If a server underperforms, we will move you.

Yes. We do not block torrenting or streaming. Streaming services still track accounts on their side.

Windows uses our installer with your config bundled. Android and iOS use our apps. Linux uses the open source WireGuard client.

PayPal: fast and convenient but linked to your identity. We send keys separately to the invoice.

Crypto.com Pay or MetaMask: paid through the Crypto.com button. Crypto.com is secure and not anonymous. MetaMask can be anonymous if you use a burner email and good wallet hygiene.

Monero (XMR): fully private. No link to your name, wallet, or history.

Cash by mail: completely offline. Include a short note with your plan details and return contact. Keys are sent once received.

Yes. Cash by mail works. Include your plan details and a way for us to deliver your keys. Nothing digital, no paper trail.

No refunds after a key is issued. If a server fails or a config is broken, we will reissue or refund.

Your key stops connecting. No auto renewals. No emails. If you want more time, you buy more time.

Yes. We support small teams and businesses. We can issue bundles of keys and handle simple billing. No analytics, no monitoring, just access.

Email hide@blackoutvpn.au or message us on Session. No forms. We respond directly and help restore keys or fix issues.